Head of Ecommerce

Ecommerce analytics that helps your product pages sell more

Clayface reads reviews, questions and listings on Amazon, retailer sites and your own store, plus what shoppers say about your products on social media. It shows what is hurting each product and what to fix on the page.

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Clayface reviews and price view for Marisol Beauty: the loudest complaint is the pump, not the formula, with a word cloud of what 4,385 reviews are about and the serums a shopper would buy instead, priced per ml
Clayface reviews and price view for Marisol Beauty: the loudest complaint is the pump, not the formula, with a word cloud of what 4,385 reviews are about and the serums a shopper would buy instead, priced per ml
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What our ecommerce analytics tools do for ecommerce teams

Watch every product's rating on every store

Clayface tracks the star rating and review count for each of your products on every store, week by week, and shows which topics pull a rating down.

Know what to add to each product page

Clayface reads reviews and shopper questions and shows what people keep asking or getting wrong, like sizing or how to use it, so you know what to add.

See what shoppers say about rival products

Clayface reads reviews of rival products on every store, so you can see what shoppers like about them and where those products let people down most.

25+

Social media platforms covered

475M+

Creators database

5B+

Signals processed monthly

Forum & Private Group Coverage for a Powersports Brand

A leading powersports brand tracks twenty motorcycle forums and private Facebook groups alongside social, so owner conversation about accessories and fit surfaces in the same view as everything else.

“We named the Facebook groups on a Tuesday and had them running by Thursday. Everywhere else that has been a month long exercise that does not always end up working."

Marketing Lead,
Leading Powersports brand

See Clayface in action
Hand holding a phone showing motorcycle forum posts

Know Which Ambassador Content Moves the Brand

A leading beauty brand analyzes every ambassador post as full video, so screen time, spoken claims and on screen products are measured rather than guessed from captions.

“It goes deeper on tone, voice and performance than anything else we evaluated, and it breaks a single video down rather than reading the caption around it.”

Director of Marketing,
Leading Beauty brand

See Clayface in action
Creator filming a skincare video with a ring light and phone

Why Our Customers Believe Us

“The same serum had a 4.6 on our site and a 3.9 on another store. Clayface showed the lower score was about the pump. We fixed the photos and the instructions on that listing.”

Director of Ecommerce
Fast growing beauty brand

“Shoppers kept asking if the jacket ran small. We added a sizing note to the page, and those questions dropped.”

Head of Ecommerce
Large North American vehicle and lifestyle brand

“We read our rival's reviews and saw people hated the clasp. We put our clasp front and center on the page.”

Head of Digital
Global jewelry brand

See what your reviews are telling you to fix

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Frequently asked questions

What is ecommerce analytics?

Ecommerce analytics is the use of data to understand how products sell online. Most tools track site visits, clicks and orders. Clayface adds what shoppers say in reviews, questions and social posts, which explains why they buy or leave.

Most teams watch conversion rate, average order value, return rate, and ratings and reviews. Ratings deserve extra attention, because a drop of half a star on one store can hurt sales there before anyone notices.

Look at the words in each review, because a star rating does not say why. Group reviews by topic, such as fit, quality or delivery, count how often each topic comes up, and compare the same product across Amazon and your other stores.

No. Clayface does not track prices, stock levels, search rank or ads on retailer sites. It reads reviews, listings and what shoppers say about your products, and joins that to the same product everywhere.

Most ecommerce analytics tools look at your own site traffic and sales. Clayface looks at what shoppers say everywhere: social posts, creators, reviews and listings on shopping sites, forums and news. Each one is tied to the product it is about.